Web Conferencing More Important Than Ever In a Recession

I’m a fan of web conferencing! It just makes sense. I can remember the old days of getting up at the crack of dawn to get on a flight to Chicago for a meeting. My part in the meeting would last an hour at best. Then I was back on the plane home. Keep in mind that this was a one day trip because it was close. If it was further away or the meeting was earlier in the day, then that would be mean flying out the night before, getting a hotel room and hoping that the meeting would end early enough for a return flight right after the meeting. Otherwise, a one day meeting could turn into a three day trip. Thankfully now I have Adobe Acrobat Connect Pro and I have many of my meetings wherever I happen to be as long as I have a good internet connection.

 

Web Conferencing is NOT just for the big guys

Although Acrobat Connect Pro is aimed at larger organizations, there is a FREE version that is very powerful for most individuals, freelancers and small businesses. It’s called Acrobat Connect NOW. You may remember that I blogged about this when it was code named “Brio”. Now the service has been officially rolled out and access to it is even built-in to the Creative Suite 4 apps with a menu command under the File menu called “Share My Screen.” Although I encourage you to use Adobe apps whenever possible, you can use Connect NOW with any app that you wish to show someone. It could be PowerPoint, iPhoto or whatever.

As a matter of fact I used this technology to present to several users groups in 2007 and 2008 that I otherwise would not have gone to. One of the advantages of Acrobat Connect Pro is that the meetings can be recorded. As a matter of fact you can check out the presentation I did for the North Coast Macintosh Users Group on Adobe Photoshop Elements 6. They were able to distribute this link to all of their members who couldn’t make the live presentation. Other than a low audio problem I was having with my headset, they were able to see and hear the presentation over 2,000 miles away. Once I was done, I turned off the light and walked upstairs and I was home. 

 

I found this great article listing the “10 Reasons Why Web Conferencing is a Must Have Technology During a Recession“. Definitely worth a read.

 

How does Adobe Acrobat Connect NOW stack up against the competition?

Sure there are other players in the field. You might have heard of WebEx, Go To Meeting and others. The problem with all the other solutions is that they usually require the meeting participant to install something or somehow change a setting or two on their computers or networks. Acrobat Connect NOW is Adobe Flash based and since 98% of computers on the internet today have the Flash player installed, they can join your meeting without installing anything extra. This also means that Acrobat Connect NOW is fully cross platform. So it doesn’t matter if you’re presenting from a Mac or PC or if your meeting participants are on Mac or PCs. Now if you are sharing your screen there is a small plug-in (Add in) that gets downloaded automatically (upon your approval) and installs automatically. The whole process takes a couple of minutes on average. So even if you walked up to a computer that had never used Acrobat Connect NOW you could log on with your account and start presenting in less than 5 minutes flat.

 

What do you get for FREE?

With Acrobat Connect NOW you get a static URL for your meeting room that you can use 24 hours a day, 7 days a week. Unlimited use. You can have up to 3 connections/participants in your room at once (including you). However, let’s say that one of your participants is in a conference room with 50 other people connected to a projector? No problem. It will still only count as one participant. You can of course share your screen (any app or document on your screen would be broadcast to the participants). You can even hand off this ability to any of the other participants whether they have an account or not as long as they are in your meeting room. You can even request or grant control of your computer/their computer which is AWESOME for remote troubleshooting/help desk work. You can share your live image via a webcam and of course there is Voice over IP. However, if you want to get on the phone, there is an teleconference number assigned to your account. It’s not toll-free to dial, but it’s there if you need it. There’s also a text chat feature. There’s even a File Share pod to distribute supporting files and a Whiteboard for live brainstorming.

As a matter of fact there are a host of other free very useful services on Acrobat.com. Check them out!

 

What’s the catch? Why is this free?

Simple! If you like it, you’ll use it. If you use it, others will be exposed to it. If they like it and need MORE, then they may opt to go to Acrobat Connect Pro. 

 

What if I need more than 3 people in my room, but don’t need all that comes with Connect Pro?

There is something in the middle of FREE and the higher cost professional option. It’s called Acrobat Connect. With Acrobat Connect, you get up to 15 people in your room at once. It’s $39/Month.

 

Don’t hesitate

Sign up for your Acrobat Connect Now account NOW!

Travel is a luxury. Communication is not. 

Learn more:

Adobe Acrobat Connect NOW

Adobe Acrobat Connect

Adobe Acrobat Connect Pro

iPhone App of the Week – iWant

There are quite a few iPhone apps that try to be your one stop shop for all the businesses around you that you may want to go to. While I have tried many of them, for some reason I keep coming back to iWant. iWant is a location based app that allows you to quickly find the closest restaurants, bars, cafes, grocery stores, drug stores, clothing stores, movie theaters/show times, hotels, department stores, banks, gas stations and car rental places.

 

How well does it work?

The interface is quite simple. Nice big icons that cover each of the above categories. Once you tap a category it will start to display all of the businesses around your current location based on the category you tapped on. It seems to do a pretty good job of finding just about every business I could think of around me in each given category except for the banks. There are three Bank of America banks nearby and it didn’t list any of them. There is a Comerica bank about a block away and it didn’t find that one either. Not sure if there is some brand preference going on or not, but it doesn’t find every business in every category. Even with this shortfall I still like it as I’ve found the same limitation in the other apps I’ve tried as well.

 

A couple of added benefits

Once you tap on a business, you get to see the address and of course the phone number which you can tap to dial. You also get to see it on the built-in Google Map app for easy directions to if from where you are. The Action menu at the bottom of the screen allows you to email your current location to anyone you like and it will automatically generate a link with your coordinates. This is cool when you are unfamiliar with the area and you’re trying to explain where you are. You also have a built-in option to email the developer. I wish more apps included this ability. You can also easily control the search radius with a slider.

 

The Bottom Line

It’s hard to go wrong with this app. It’s easy to use, it’s fast and best of all it’s FREE! Download it from the App Store now.

Epson P6000 Multimedia Viewer/Backup Review

One of the things that photographers are constantly concerned about is backing up their photos. While it's pretty easy to do if you're in the studio, it's more challenging when you're out on location. For this reason I have been using Epson Multimedia viewers for the last couple of years. These devices are pretty cool because they are small enough to fit in just about any camera bag and have just about all the functions you would want.

 

What's built in?

First of all they have a built-in hard drive. The current models come in either 80GB or 160GB capacities. They have a high quality 4 inch LCD screen and both Compact Flash and SD slots built-in. After a shoot you simply take the card out of your camera and put it in the Epson Multimedia Viewer.

 

 

Execute the Backup command and it will copy the photos from your card onto its built-in hard drive. Put the card away, don't erase it! The whole point of a backup is to have your data in two or more places. If you erase the card, then you are still vulnerable because the photos will only be in one place.

 

 

What other features does it have?

The Epson Multimedia Devices can also play music which is handy for doing impromptu slideshows. You can have your MP3 files already on the device and be ready to play them. The other more important feature is that these devices support Camera RAW files (yes, of course it supports JPGs too) from the most popular cameras today. This means that you can not only backup your cards, but you can use its 4 inch screen to display your pictures. Both the P6000 and P7000 now support 94% of the Adobe RGB color space which means you'll be seeing your photos more true to the way they will actually print instead of the striped down sRGB color space. Lastly there is also video/audio out jacks so that you could hook up your P6000 or P7000 to a TV or projector to show your work on the big screen.

 

How well does this device perform?

I've had my new one for a few weeks now and I have no real complaints. The backup speed is acceptable and I haven't had any card/image compatibility problems. It seems that with my P3000 there were certain CF and SD cards that couldn't be read (mostly the cheaper off brand cards from friends). Navigating the images is done via a jog wheel, which after working with an iPhone for the past year seems kind of archaic now. I would love to be able to "flick" my images by. Speaking of the interface, it has improved a little since the P3000, but it's time for an over-hall. There are still too many screens, menu options to get to what you want at times.

 

What about the price?

Here's the biggest problem of them all. These devices are best in class and you'll pay a premium because of that. They are, in my opinion over priced. The 80GB Epson P6000 lists for $599.99 (yes $600 bucks). The 160GB Epson P7000 lists for $799.99 (nope, it's not a typo, $800!). Considering the cost of storage these days and the fact that I don't imagine that there was a ton of RD that went into these latest models, they are easily $200 over priced. Now I have no idea what these cost to manufacture and it's quite possible that I'm missing something here. I admit that. However, there are full blown PC laptops on the market that cost less. For example, here's a Gateway/eMachines laptop that comes with a 160GB hard drive, 15.4 inch LCD, 3GB of RAM, Keyboard, DVD burner, and wireless networking for $599.99. Is this a quality laptop? Probably not, but the fact is it has more components and costs less. It seems that Epson keeps increasing the storage, but never lowers the price. 

 

The Bottom Line

Although these things are pricy, I do LOVE my P6000 and would never think of going on location for a shoot without it. Once I get back home, I can either copy the cards again to my computer or I can simply plug in my Epson P6000 via the USB cable and copy all the shots that way. Since it does mount on the desktop as a hard drive, I can easily copy my portfolio to it to show perspective clients. Do I recommend them? Yes, if you have the budget for it. They work as advertised and have never let me down. Battery life is decent too and the rechargeable battery is removable and user replaceable. As far as which model to get, I can't really see much of a reason at all to get the P7000. Granted you do get double the hard drive space, but it will also cost you $200 MORE! Seeing how I doubt that I would ever shoot 10 8GB cards worth of shots in one setting, the 80GB model is plenty. I'm also remind that the model I upgraded from only had a 40GB drive and that was never too limiting for me either. So 80GB is more than enough. As for as room for improvement goes, for the prices that these are going for I would at least like to see some wireless/Wi-Fi transfer options. Even an EVDO 3g card slot would be nice too. That way I could not only back up my photos, but I could email them directly from the device to someone. Amazon has the Epson P6000 for $579.20 (or less) and B&H has the Epson P7000 for $799.95.

NWA’s NEW E-Boarding Pass

My boarding pass, slightly altered to protect the innocent

 

My boarding pass, slightly altered to protect the innocent

 

 

On a recent business trip I decided to give Northwest Airlines’ NEW E-Boarding Pass a shot. The way this works is that if you fly out of one of the currently supported airports (like DTW), you can check in for your flight using your “approved” smartphone/cellphone and actually use your smartphone/cellphone to go through security and board the plane. No paper boarding pass required. 

I had originally planned to get to the airport in plenty of time in case this didn’t work out. However, due to weather and traffic, I got to the airport 10 minutes later than I originally would have. So it had to work! I had no time for error. 

 

Here’s how it works…

You can check in for your flight up to 24 hours before departure. If you use your cellphone, you can not only check in, but you can request that your boarding pass actually be sent directly to your phone. The E-Boarding Pass is sent to either an e-mail address or mobile phone number in the form of an e-mail, WAP push/link or MMS message. When you arrive to the airport, you show the screen with the 2D barcode on it and they actually have a barcode scanner right there at the TSA station.

 

One step forward, one step backwards

Now the interesting thing was, I was wondering how they would handle the requirement for showing your boarding pass to the agent standing on the other side of the X-Ray machine. In the Detroit Metropolitan Airport, they require that you show your boarding pass twice before going to your gate. You show it before going through the X-Ray machine to the TSA agent (who typically puts a physical pen mark/initials on your paper boarding pass) and again once you’re on the other side to another agent. The problem is you can’t walk through the X-Ray machine with your phone in hand! When I asked the first agent about this, he said he would, get this, walk over to the other guy and let him know that I was coming through and that I had shown him my phone. I thought, “oooooookkkkkkkkkk.”

After I got through the X-Ray machine (luckily no bag check this time), I told the guy that I didn’t have my boarding pass because it was electronic and on my phone. He said, “I still need to see it!” I said, well we’ll have to wait until my stuff comes through the X-Ray. So he holds up the other people in line until my stuff came through on the belt! I was stunned and thought, this is soooo inefficient. Clearly they haven’t thought this through yet. At a minimum the second guy (if we really need this guy in the first place), should either be double-checking boarding passes before you go through the X-Ray OR at the very end of the conveyor belt. 

 

I boarded the plane

When I got to my gate, the plane was already boarding. I walked right up and showed my iPhone to the agent. She told me where to hold it so that it could be scanned and I went right onboard. Cool!

 

The Bottom Line

I love seeing advances in technology like this, but clearly this one needs a little more work. There are also some potential issues. What if your battery dies? Since the iPhone doesn’t yet do MMS, you get a link via SMS to view your boarding pass in Safari. What if your web connection doesn’t work at that given moment as in some cases the iPhone’s Safari needs to be able to connect to the internet to be able to refresh a page. Do we really need boarding passes at all? Couldn’t your ID/Passport be your boarding pass (children/minors would still need them). I’m excited about the possibilities, but right now there are some things that need to be worked out. NWA’s E-Boarding Pass is currently offered on non-stop flights from Indianapolis, IN and Detroit, MI during check-in on nwa.com. If you are departing from IND or DTW you must be checking in as a single passenger on a Northwest operated non-stop flight within the United States.