AT&T Uverse Internet is Just Too Slow – I need my Xfinity

ATT_Uverse_MAX_speed
In 2016 these speeds are a joke. Especially for the price!

The single biggest frustration in my recent move is that my only available internet provider at the moment is AT&T Uverse. It was either go with AT&T or no internet (satellite internet is even worse) or have no home internet at all. Having had cable internet since 1999 I was spoiled by the relatively fast speeds I was getting. My last place had Comcast Xfinity internet and I was getting 120 Mbps down and 20 Mbps up. Since I work from home, having faster internet is a must. While I did move to a more rural area, Comcast IS in the neighborhood. As a matter of fact if I look out my back window I can literally see a house that has Xfinity:

ModelHome_with_Xfinity

The joys of new construction – AT&T Uverse was smart enough run their lines early

new_house_foundation

My new house was built on a new street. Since the street is new, it doesn’t yet show up in many business service databases. In order to get service to a new address, Comcast sends out a person to do a survey. If this person feels that you can get service without a lot of effort, they add your new address to their system and then you can place an order and get services installed. However, if the person doing the survey feels that there would need to be “construction” done to run the lines to your street, then it has to be financially approved and scheduled before you can get service.

How slow is slow?

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FaceTime Over AT&T 4G Cellular For All In 2013 – Finally!

facetime-ATT-cellular

Last November I wrote a post about how AT&T was hinting at allowing those of us who were grandfathered in to unlimited data plans to be able to use FaceTime over cellular. It seemed like a pipe dream as the feature worked for a few, but not for most including me. Yesterday, I saw the news that AT&T was FINALLY going to allow all customers to use video calling features over 4G by the end of 2013. Just for the heck of it, I checked my settings and to my surprise it was already enabled! Just to be sure I turned off WiFi and attempted a FaceTime call over 4G. It worked!

I’m glad that AT&T finally came to their senses on this one. It didn’t make much sense that I could use Skype, Google+ Hangouts, etc, but not the built-in FaceTime. I’m on a corporate dataplan via my employer, however, if I had to buy my own plan I would have definitely considered other carriers. AT&T has restored a little (very small amount) of faith with this move. Thanks!

Use a Nano SIM Cutter to Cut Your Micro SIM down for iPhone 5 or iPad mini

I remember when the iPhone 4 came out and it required a NEW SIM format (for GSM based iPhones). It required a Micro SIM. This wasn’t a problem if you were buying a new iPhone because it would have a new Micro SIM already installed. However, if you wanted to use a different SIM from another phone or carrier then chances are it was a full sized SIM that you would have to cut down to Micro SIM size. There were several good Micro SIM cutters on the market and I own a couple of them. I even traved with one in my suitcase in case I got to a country that I wanted to buy a pre-paid local SIM and needed to cut it down for my iPhone 4 or 4s. Once again we are faced with a new SIM format. Now the iPhone 5 and iPad mini uses a Nano SIM. This SIM is even smaller AND thinner than the Micro SIM. That of course poses a problem for those that want to move SIMs between devices. As to be expected there are now a few different Nano SIM cutters on the market. Some even come with sandpaper to sand the back of the SIM down to make it slightly thinner. I used one to cut down my AT&T Micro SIM down to Nano SIM size to use in my new iPad mini. My AT&T SIM is originally from my iPad 2 and is grandfathered in to an unlimited data plan. This is GREAT for streaming video on the road, so I wanted the ability to use this SIM in my iPad mini as well. Although this is not the cutter I used in the video, this is the one I’d recommend here.
Here’s a video on how the cut went:

AT&T May Allow FaceTime Over Cellular For All

I’ve been beating up on AT&T a bit lately for their practices that basically punish users (early adopters) of their Unlimited Data Plans. The most recent punishment was when iOS 6 was introduced, Apple finally allowed for FaceTime calls over Cellular on iPhone 4s, iPhone 5 and iPad 3 (or higher). However, once again AT&T said NO to this if you were one of the original iPhone users still grandfathered in to an unlimited data plan. This is the 3rd time in recent history that AT&T has crippled a feature that the device or os could do, just because you weren’t on one of their “newer” ie. non-unlimited data plans. The first one was when iOS supported tethering. Unlimited data plan users still can’t access or add this feature even if they are willing to pay extra for it without leaving their unlimited data plan. The 2nd one was when the iPad allowed tethering and once again AT&T was silent on this issue for all users. Lastly there was the FaceTime over Cellular feature that once again AT&T said NO to all but those on their newest Shared Data Plans. I get it. AT&T wants users to move off those Unlimited Data Plans and they are trying to force the issue by basically crippling the features that your device can do. Is it fair? NO. Do you have a choice? Yep, you can switch plans or switch carriers and that’s exactly what I did with my iPads. Any cellular capable iPad I buy, I now buy the Verizon version. The irony is that back in the day Verizon was the carrier that played these games by disabling features like bluetooth on certain handsets. However, Verizon has changed their ways somewhat and now they say come on it.

AT&T may have changed their tune too

It appears that at least for some, starting yesterday AT&T has quietly been turning on FaceTime over Cellular for All users (iPhone 4s, iPhone 5, iPad 3, etc. on iOS 6). There are several reports that users simply turned their iPhones off and back on again and either the feature was already turned on or they were able to enable it without the familiar blue message I still get above. These users that have it working are all claiming that they are on a grandfathered Unlimited Plan. However, there are just as many users like me where the feature still isn’t enabled yet. So perhaps it will take time for it to roll out to all or perhaps it was a mistake, fluke or still not available for “all” users (ie those on Corporate Unlimited Data Plans), but time will tell. If this feature does roll out to all, It will change my attitude towards AT&T to be a bit more favorable than it is right now, and it truly would be a Happy Tech Thanksgiving.

Does it work for you? Did you power your iPhone down and back on again? Are you on the original Unlimited Data Plan? What state are you in? (keep in mind you have to be on iOS 6 and an iPhone 5, iPhone 4s or iPad 3 or higher).

 

Do you really “need” unlimited data?

If you’re an early iPhone adopter like me, then chances are you are grandfathered in to AT&T’s “Unlimited” data plan. AT&T has taken a lot of heat (and deservedly so) over playing games with this plan and doing things like throttling users back that use a lot of their “unlimited” data and holding back features ie. Data Tethering and FaceTime over Cellular, from users still on these plans.

Never gonna give it up!

Like many of you I have no plans of giving up my unlimited data voluntarily. Actually I don’t have a choice as my AT&T plan is through work. I do use a lot of data when I travel. I’m on this plan until they take it away (cold dead hands) or until work changes to something else. However, I also have a family plan with family members on it. Many of those iPhones and iPads were on unlimited plans too. A couple of months ago I decided to look not only at my bill, but to also look at usage and I found that most of these family members don’t use a lot of iPhone 3G/4G data at all. They are on WiFi most of the time either at home, work or school. I also had 3 iPads on various monthly pay-as-you-go plans. I decided to bite the bullet and move everything over to one of AT&T’s Shared Data Plans. Doing the math it would save me about $30/month and everyone (but me) would get the benefits of tethering and FaceTime over 3G/4G. I went with the 10GB/month plan because for 5 iPhones and 3 iPads the math you don’t really save anything by going with a lower plan as the cost per phone goes up!

How’s it going?


iTunes

This is my first full month after the switch and as I suspected they didn’t go anywhere near the 10GBs of allotted data. Again remember this is for 5 iPhones and 3 iPads.

The Bottom Line

While I like the idea of buying data and using it anyway that I want, I still don’t like AT&T’s tactics here of not allowing you to use your device to fullest if you were an early adopter on an unlimited data plan. If you use the data (especially video streaming) then by all means stick to your unlimited plan. Stick it to the man! However, if you could save a few bucks and you’re not using that much data you might be actually better off on one of the new shared data plans. These plans also include unlimited voice and unlimited texting.

Check your usage in the My AT&T App

iTunes

I went with the Verizon iPad WiFi+4G LTE

On Friday I posed the question: “Which iPad WiFi+4G LTE is Better: Verizon or AT&T?” and overwhelmingly people responded with “go with Verizon.” When I woke up that morning and looked at the comments on the blog and social media, I decided to head out to the Verizon store on my way to my studio. I figured that although I absolutely hate standing in lines for this stuff, it would be worth a shot. Keeping in mind that I was meeting someone at my studio at 9AM and that left me very little time from doors open at 8:00 AM to get in and out. I got to the Verizon store at 7:37 and I was stunned to see absolutely no line whatsoever!

I thought to myself “something must be wrong! I’m never 1st in line, let alone “only one” in line.” A sales rep opened the door and asked if I was here for the new iPad and I said “yes” and he told me that they would open at 8. I asked if they had the 64GB model in and he said that he would check. A few minutes later I looked back in the window and he gave me the thumbs up. By the time the doors opened at 7:56 AM (for the mad rush), there were only 4 of us there.

I was in and back out with a Black 64GB Verizon WiFi+4G LTE iPad in hand by 8:01 AM.

Why did I go with Verizon one this one?

My 1st two iPad WiFi+3G models were on AT&T and since I got in on the ground floor of an “unlimited data plan” with no contract, when the New iPad was announced I just automatically ordered the AT&T version. Then I started reading some other posts online asking “why go with the AT&T one?” and it got me thinking and doing a little research. This really cast a doubt in my mind as to why I should stick with the AT&T version? Here’s what I found out:

Verizon’s 4G LTE coverage in over 200 cities above.
AT&T’s 4G LTE Coverage above and with Michigan not even in the Coming Soon area.
  • I live in Michigan and Verizon has LTE service here and AT&T doesn’t. Not only don’t they have it, but it’s not even on the publicized roadmap for this year!
  • I travel abroad quite a bit and this was a big concern until I found out that the Verizon version also supports GSM and has a standard Micro SIM slot too. Yes Verizon does international too, but GSM is EVERYWHERE!
  • Lastly Verizon supports wireless tethering (sharing your fast LTE connection with your laptop or other WiFi devices) at no additional cost while AT&T is still scratching their heads on how or when they will make it available. <-this was kinda the last straw!

How well does it work?

I got back to my desk and began the setup and restore process on the New iPad. Once it was done, I saw the Verizon status bar, but before I setup an account I popped my AT&T SIM with unlimited data from my iPad 2 and put it in the New Verizon iPad and my jaw dropped when it just worked. I turned off WiFi and was surfing on AT&T’s faux 4G  (non LTE)  HSPA+ network from my Verizon iPad.

I put the Verizon SIM back in (yes it comes with one) and setup a 2GB/month plan for $30/month. Next I had to test the LTE speed

Whoa!

Yes the speeds live up to the hype. Very close to if not exceeding many broadband connections in people’s homes today and certainly faster than anything I’ve seen on AT&T to date.

Finally I have tethering

One of my other frustrations is that while I enjoy an unlimited data plan on my corporate iPhone 4s, I can’t do a Personal Hotspot (without jailbreaking) because in order to add that feature I’d have to give up the grandfathered unlimited data plan that I have. I have an AT&T MiFi (yes another monthly cost). So perhaps one of the tipping points was that Verizon freely allows tethering with no additional charges or contracts. You buy your data plan and use it the way you want. What a concept!

It’s also FAST! Here’s a speed test from my MacBook Pro while using the Personal Hotspot over the iPad’s 4G LTE connection.

Speedtest from my MacBook Pro tethered to the New iPad’s 4G LTE connection

 

Going Abroad

While Verizon claims that their iPad will work in other countries I see no provision for adding any international roaming data the way AT&T does directly on the iPad. Granted AT&T’s international roaming rates aren’t cheap and you can probably do better picking up a local SIM in the country you’re visiting, but at least they are convenient to do right there on the device and you buy as much or as little as you need for a trip. When that data runs out or the month (30 days) expires you can buy more when you need it. This is definitely one of those times where I could see the need to pop back in the AT&T SIM or a local SIM that you get in the country you’re visiting. Verizon wants you to call them and enable International Roaming and they aren’t really advertising the rates from what I can see.

 

The Bottom Line – The Best of Both Worlds

While I have no real love or hate for AT&T, I haven’t had any problems to date with my last two iPads. However, from a competitive feature advantage and 4G LTE coverage advantage I have to give the nod to Verizon! I returned my unopened AT&T iPad to the Apple Store over the weekend with no regrets. I have the option of keeping the unlimited AT&T data account by simply hanging on to the SIM (and continuing to pay for it) for a bit and see if I ever need it. Lastly because of the Tethering feature I could potentially kill my MiFi account and even save money while still hanging on to the AT&T plan as the MiFi plan costs more. Not to mention the iPad gets about 4x the amount of battery life of my MiFi.

 

Whoa, whoa, whoa, what about the Retina Display, speed, etc.

I thought I was done here, but you probably want to hear my impressions about the New iPad in general. So here are a few first impressions:

  • Although the New iPad is technically heavier I don’t notice the weight much. I did notice it going from the iPad to iPad 2 and figured that this one would feel heavy again. It doesn’t.
  • Yes the retina display is nice, but honestly with MY EYES, I can’t see that big of a difference YET. I have an eye doctor appt this afternoon as I’m overdue for new glasses 🙂
  • Photos still look great (ones at 1024×768 or higher), but I can’t DEFINITELY see the difference in LOW RES photos now. They look jaggy! If you are using your iPad as a portfolio device you’re definitely going to want to replace your photos on it with high res versions. While most of my photos look fine, some were apparently a lower resolution than others and I can see the difference immediately.
Low res photo above looks really bad zoomed in on the iPad Retina Display
My existing photos at larger resolutions of 1024×768 (and higher) look fine zoomed in.
  • YES, the camera is much better. That’s not hard to do since I viewed the camera on the iPad 2 as “unusable” for photos. I still wont’ be doing much shooting with it, but it’s nice to know that at least now I could.
  • Larger screen captures. Since you now have 2048×1536 resolution this means that your screen captures are going to be at the higher res too. This is a good thing for authors and bloggers.
  • Is it worth upgrading from an iPad 2? Probably not unless you want the faster speed of the 4G networks. Otherwise, you might want to skip this one and wait for next year’s model. If you don’t have an iPad or you have a 1st generation iPad, it’s time to upgrade. I’m already starting to see new Apps come out that don’t work on the original iPad. That trend will likely continue.

Get the SpeedTest App I used above here on the iTunes

Which iPad WiFi+4G LTE is Better: Verizon or AT&T?

My “New iPad” WiFi+4G AT&T iPad is on its way and should arrive today. However, I wondering should I swap it for the Verizon version? All jokes about AT&T’s “service” aside (or lack there of) I was one of the few that got in on the AT&T Unlimited Plan when the iPad first came out. Switching to Verizon would mean potentially giving that plan up. However, the Verizon iPad (3) seems to be the better deal as you get tethering at no additional cost (while AT&T is still – once again – trying to figure out the whole tethering thing). Also it appears that the Verizon one also has a SIM slot and since iPads are UNLOCKED and contract free, you can put a local SIM in when doing international travel. I also have to consider that Verizon’s LTE 4G network is larger than AT&T’s and AT&T doesn’t even have LTE service where I live (Michigan) with no plans to add it here anytime soon.

So what say you? Which one should I get and WHY? Please spare me the general just because “AT&T sucks” comments. I get it that they have the worst record of them all, but I’ve had no issues being on AT&T with my last two iPads. I’m looking for a sanity to check to make sure that I’m not missing something by going with the Verizon version. Keep in mind that I spend a lot of time on the road and I travel internationally for a living. Would there be a downside to the Verizon model overseas? Would an AT&T SIM work in the Verizon iPad domestically?