Sprint says come on over and use our 4G data card with your iPad. Now I get that this is just Sprints way of trying to get in on a good thing with their newly introduced 4G Case for iPad. Clever! However, it reminds of one of the biggest broken promises of 2009.
Last year (June 18, 2009) AT&T told us that iPhone tethering (the ability to use your iPhone as a data connection for your laptop or in theory iPad) was "coming soon". By soon most of us assumed that meant by the end of the year. Well 2009 has come and gone and now it's the later part of April 2010 and official iPhone data tethering support is no where to be seen. To make matters worse or to give us more of a rub, Apple announced and is about to ship the iPad WiFi+3G model, which again runs data on AT&T's network!
So AT&T let me get this straight…
You can provide unlimited data to iPhones. You can provide tethering support to every other smart phone you make. You can provide 3G data cards for laptops to anyone that wants them. You can even bring a relatively low cost, contract free data plan to Apple's NEW iPad, but you can't provide tethering support for iPhones yet? I don't get it! No one is asking for FREE tethering support. So chances are you're going to charge for it and because you're going to charge for it, it means that not everyone is going to use it. Is your "improved" network still that fragile? Really?
I have no love or hatred for AT&T. For the most part my service has been fine and I travel all over. I just wonder what's really going on here?
It's no secret that more and more people are dumping their landlines in favor of just using their cell phones or VoIP solutions. While I've covered VoIP stuff in the past, the purpose of this post is to talk about the ability to Extend your Cell Coverage in your home/office using a hardware extender sold by your wireless provider. All of the major carriers (AT&T, Sprint and Verizon) here in the US offer these devices. Luckily I don't need one. I even get 4-5 bars of signal in my basement. So my AT&T coverage here at the house couldn't be better. However, I know plenty of people that aren't so lucky that have really sucky service at home. My friend Dave has to either sit by a window or go outside to use his iPhone at home. If my coverage was that bad, I would probably opt for one of these devices, but something about this concept bugs me…
Should I have to pay for better coverage?
I have AT&T wireless. I have an iPhone. I'm happy. Sure, I think AT&T has dropped the ball in many areas and I've witnessed the poor coverage that my friends have in places like Tampa FL and NYC. However, for the most part my service has been really good. But let's say I wasn't so lucky. Let's say that my service at home was really crappy and AT&T said, "you can get great service at home. All you have to do is buy one of our NEW 3G MicroCell devices, plug it into your broadband internet and you'll have 5 bars of services for both voice and data all over your house." Would I do it? Probably, but it doesn't feel right. The part about this concept that doesn't sit well with me is that because you have poor service in my area, you want me to pay for a device to improve it. Yet, I pay the same monthly wireless rates as the guy across town that has great service. Not to mention that this device is $150!!! Verizon charges $249.99 for theirs! That seems like a lot of money to fix YOUR coverage problem. The other catch is that to improve my coverage with one of these devices you want me to plug it into my internet connection that I pay for to again make your service better! I wonder how Comcast feels about that?
Sometimes it’s easier just to show you rather than to try to explain it in print. So check out my video review of the Cradlepoint CTR500 3G EVDO Travel Router vs the Apple AirPort Express:
A couple of additional features not shown in the video
The CTR500 not only shipped with an AC adapter (cigarette lighter) and multiple international plugs, but it also shipped with an Auto DC adapter. So in theory you could take that long car trip with the family and your passengers could have Wi-Fi internet access for their laptops, iPod touch’s, etc. while barreling down the highway. UPDATED INFO: Also the guys at the 3Gstore just alerted me to the fact that the latest Cradlepoint firmware now supports true Load Balancing. So if you do have the luxury of having two cards, you can use them together for increased bandwidth. They had me at “now supports”.
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The Bottom Line
I’m always setting up ad-hoc Wi-Fi networks when I’m on the road. I love the convenience of coming back to my hotel room and just opening my laptop and being on the internet (just like at home). It’s also great to be able to share the same internet connection with colleagues in the next room or family that I’m traveling with and to have Wi-Fi access on multiple devices like my laptop, iPhone and Vonage VoIP Wi-Fi phone (great for calling home from overseas). Although the AirPort Express is GREAT (and I still use them extensively at home because of their AirTunes abilities), the Cradlepoint CTR500 gives me the ability to not only share an Ethernet connection over Wi-Fi, but also either of my 3G (EVDO/HSDPA) cards. It even works with some 3G cellphones via USB tethering. There was no software to install. Like most routers you configure it via your web browser. I’ve also never seen a router (let alone a travel router) with so many options to configure it just the way you like. Even my home D-Link router doesn’t have that many options. Speaking of configuring, there was one annoying default. After I set the router up with WPA password security, I noticed that I was still being routed to a web page, which required entering an additional password before being allowed access to the internet. I couldn’t find that way to turn this off fast enough! Once I turned off “Require User Login“(apparently one of the most frequently asked questions), I was totally happy with the setup. The CTR500 only came with a quickstart guide to get you setup with a basic setup. I wanted to dig a little deeper with the settings and therefore had to go to the website to get the complete user guide.
The Cradlepoint CTR500 goes for $179.95 (retail list price $199.99). There are less expensive models (one of which even has a built-in LI-ION battery) if you don’t need both an ExpressCard slot AND USB. If that’s the case you might want to go with the USB model CTR350 at $129.38. The CTR500 has direct support for over 100 3G cards and cellphones. See the list and specs here. If all you need is to share a high speed internet connection via Ethernet then the AirPort Express ($94.61) is the way to go. If you’re in the market for a 3G data card/service, router etc., the guys at the 3G Store rock!.
Actually it wasn’t my car, it was my car service. As you may have read in yesterday’s post, I’m in San Jose California this week on business. I usually fly into SFO because it’s a direct flight. I’ve used the same car service for years now. El Paseo Limo has never let me down. They are always on time, courteous and hassle free. However, when I got into the back of the car this past Saturday, I decided to do some email using my iPhone. As soon as I fired up the iPhone it detected a Wi-Fi network called "elpaseolimo9". I’m so used to blowing off networks that I don’t recognize (many of them being fake) that I dismissed the dialog box immediately. After a couple of minutes I started thinking about it and thought, "why would someone create a fake network at the airport called "elpaseolimo9"? So I went back to my network settings and sure enough it was still there! I asked the driver, "do you guys actually have internet access in your cars now?" He said, "yes!" He then pointed to the back window and low and behold there was a Linksys wi-fi router sitting back there. For a split second I thought I was on a episode of Pimp My Ride.
There was no additional cost or passwords. No login pages either. It was also fairly speedy and I was connected the whole way from SFO to downtown San Jose. My guess is that this router was connected to some type of 3g network such as Verizon’s EVDO service. However, I was impressed by just how seemless and well it worked. El Paseo, way to stay ahead of the competition and to keep your business customers productive/happy!
