Comments on: MagicJack Review

By: Mike

Mike — Sat, 12 Dec 2009 00:24:15 +0000

I use it for everything and it works great, yes it does work for faxes. If you are having problems it is usually because your computer is not up to the task.

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By: Don

Don — Fri, 28 Aug 2009 02:27:33 +0000

Hi there . I wanted to share my experience with Majic Jack.. Yes the price is awesomme.. 19$ a year / unlimited. us & Canada calling .
. the trila period was excellent. then I prepaid for 5 years. suddenly , I am having dropped calls every time I call . Ive spoken to tech support more times then I care to mention.
They had me reformat this N that. download this N that.
change the port. open a port.
.
I am so frustrated .
I spoke to their tech again. now they tell me the unit may be faulty. so if I want a replacement. I must pay 48$ more . & then they will send me a new one.
well sincve I do not have a credit card.
now they tell me . they cannot send me a new unit .

Grrrrr!~!~
Plus when I told them to refund my money . no they dont do refunds

so. now I have this Majic jack that is faulty. & no one will replace it
I hope it doesnt say sucker on my forehead.

I refuse to reccomend Majic Jack to anyone after this terrible experience

By: John

John — Fri, 28 Aug 2009 01:10:04 +0000

Not sure where you are getting your pricing, yes it is $40 at first but that is justto buy the product. I signed up for 5 years for only less than $50…Soooo, that would be $10 a year and not $40. Also hook that up with your google voice number and you get an even better deal!

By: Banichi

Banichi — Thu, 27 Aug 2009 03:35:35 +0000

Magicjack has evidently just launched a new free conference call service (www.freemagicconference.com) which on the surface seems really cool. The problem is that I only discovered this when I picked up my magicJack phone tonight to call a free conference call line in the 212 area code (new york) and was shunted to the magicJack conference call number, where it was NOT possible to get through to the conference I was trying to join. Bottom line: I could not use my magicJack to reach the conference call line because MagicJack automatically redirected my call to their own conference call center, and would not allow me to call the line I wanted to reach. Since the majority of the value to me is the ability to call long distance and not worry about charges, that has just vanished. I have been a magicJack enthusiast up to now, but if they don’t change their blockage of other conference call sites, I can’t recommend it to anyone any more. I’m not even sure that what they are doing is legal. Any opinions?

By: Boone

Boone — Sat, 15 Aug 2009 02:23:11 +0000

Our 9 year old TiVo is the only reason we still have a landline. Any idea if this thing can handle modem calls?

By: Pol Pot Pie

Pol Pot Pie — Thu, 13 Aug 2009 16:52:03 +0000

My parents have MajicJack and I have ooma. Ooma blows it away as far as sound quality and features. I wouldn’t use a MajicJack for free. Ooma paid for itself in less than 4 mos for me ($60+ monthly verizon bill)

By: Calculations

Calculations — Thu, 13 Aug 2009 14:32:19 +0000

Even with MJ at $40/year, (which last I checked was only $20) you would have to pay for 5 years before you matched Ooma’s high “one-time” price of $199… making MJ the more sensible, economic way to go at the present. In 5 years there will be something better.

By: Tim I.

Tim I. — Thu, 13 Aug 2009 14:09:10 +0000

Terry;
Please check out Ooma! I have had it for 3 months now and am totally satisfied! You can get it through Amazon for $199. One time fee; nothing more to buy ever! Then all calls within the USA are free, for life! Beats the pants off anything else I’ve heard of!

By: Kannan

Kannan — Thu, 13 Aug 2009 13:41:48 +0000

Hi Terry, not sure you got my earlier comment…could you please take a look on Ooma another voip…it is also very good but no monthly charge.

By: Judie

Judie — Thu, 13 Aug 2009 11:55:41 +0000

Terry said, “Doesn’t work in a USB hub. Wants to be plugged in to one of your built-in USB ports.” I’ve been using MagicJack for 6 months now and I have it plugged into a 7-port CyberPower hub, which is AC powered. Initially I had the MJ dongle plugged into my MacBook USB port and I used a Plantronics headset but the static was so bad it was useless. When I Googled for a fix the main recommendation was to get a POWERED hub. Once I got the powered hub and a $14 V-Tech phone from WalMart I’ve had extremely high quality service.

Also, the yearly fee for MJ is $19.99. The $40 you mentioned is the initial price for the MJ dongle and one year of service.

By: Elvin

Elvin — Thu, 13 Aug 2009 07:48:53 +0000

We just bought ooma (www.ooma.com) and its great. $249 for the device and free domestic calls with no extra charge unless you need their “premier” features (which we do not). Love it.

By: Tim Cowper

Tim Cowper — Thu, 13 Aug 2009 02:30:51 +0000

We’ve had magicjack phone service in our house for over a year now. Definitly beats our past experiences with traditional phone service and vonage. The con you had about needing your computer to be on and awake to make or receive calls is right, however you can set you monitor to go off after a few minutes and spin you hard drives down and it will still work. My only complaint is no ubuntu driver, so I’m forced to run redmonds piece of junk for phone service.

By: Marcy

Marcy — Wed, 12 Aug 2009 16:32:15 +0000

We started using this at our cottage for the summer, in Washington state. They did not have a number with local area code so we have one from Alabama. This worked great for the first couple of weeks but now we have issues with sound quality at various times. Can’t figure out what causes the ‘beeping’ sound we hear, from time to time, which sometimes is so severe you cannot make out what the other person is saying. Other than that, it’s great.